Provide examples of
international companies that use new forms of electronic media for direct
communication with potential customers. How international companies that
utilize traditional media?
Electronic media
Digital Billboard
A digital billboard is
a billboard that creates digital images that are changed by
a computer every few seconds. Digital billboards are primarily used
for advertising. The ad will display anywhere from 6-10 seconds at a time
and it will rotate with other ads on that same board.
Coca-Cola is now operating its own digital billboard
network to promote their product, made up of 29 digital faces in 20 cities. It
is renting the actual space from outdoor media owners, but it has acquired the
billboards themselves for an estimated cost of $250,000 apiece.
Ezine
An ezine is the technical term for an electronic
journal, magazine, ezine, webzine, newsletter or type of electronic serial
publication that is available over the Internet. Almost all ezines are
available via the Internet. Motorola has produced an ezine or newsletter of
their own and placing their ad about their Motorola Xoom Android. The ezine
they create also offer reports articles of relevance to the content of the
site.
Email Marketing
Email marketing is a form of direct
marketing which uses electronic mail as a means of communicating
commercial to an audience Email
marketing can also work for offline businesses. For example, apple had used email marketing to promote
their products.
Mobile Marketing
Mobile Marketing is a set of promotional marketing
that enables organizations to communicate and engage with their audience in an interactive
manner through any mobile device. For example, Mc Donald has used mobile
marketing together with Star Hub to send a simple message to star hub user to
introduce its new current product such
as Mc grill
.
Traditional marketing
News
release
In many
countries, being “foreign” may be newsworthy itself. One way of securing news
reporting is to hold press conferences internationally to announce a new product,
a different strategy or a significant linkage with a local interest. Company
has to make some newsworthy message to the public, also make the press release
more excited.For example, a firms can announce that a percentage of the sales
earning got o the local charity. This will not only increase public awareness,
but it will also increase consumer positive attitude toward the brand or the
company.
Sponsorship
Sponsor provides
a fund to pay a portion of the production cost of an event. This is usually in
return an advertisement space at the event. Also, then the event will promote
their brand together with the event to the public. As a result, company can
benefit from the activity. For example, Coca-cola had obtained a sponsorship of
1996 Olympic and this events became a globalization of mass media for Coca-cola. In the end, this globalization of
mass increase people awardness of
Coca-cola as well as their advertisement.
Loyalty
programs
Loyalty programs
is known as a form of meaningful rewards to the customers, it is usually
promotes the marketer’s own product. For example, Coffee bean and UOB have
joined together and come out with a loyalty program the UOB user as well as
Coffebean customers. For those customers who have used UOB to purchase a drink
from Coffee bean, they can benefit from getting a free drink from coffee bean.
This program is not only encourage customer to keep using UOB card but
also increase consumer repurchase on
coffee bean product, in the meanwhile both company can increase their brand
awareness through this loyalty program.
This is known as a win-win situation.
The “gift with purchase”
is a very common promotional technique. It is also known as a “premium
promotion” in that the customer gets something in addition to the main purchase.
This type of promotion is widely used for:
Disadvantage of traditional marketing
Traditional
marketing has slower response rates from customers than internet marketing .
For example, Customer response rates on e-mail marketing are strong, ranging from five
to 35% depending on the industry and format. Response rates for traditional
mail averages in the 1-3% range.
The traditional marketing is less flexibility in changing or customizing
messages than internet marketing. For example, if you post an advertisement on
newspaper, it is hardly for you to change the message or the content in the
advertisement. However, if you are using advertisement on e-newspaper, you can
change the message anytime and anywhere.
Culture toward
advertising message
International sensitivity needs to take into account such as language
used. It is important to translate the concept rather than words when translate
from one language to another in an advertisement. Failure to do so , will lead to result
mistake. For example, word like ” full aero plane” in English become” pregnant
aero plane” in French. “ body by fisher”
in Englsih become corpse by Fisher in German. As a result, if direct translate
from one language to another in an advertisement, it may result the advertisement
provide misleading message to the consumers.
Also, the message convey need to be taken into account too. The language
affects the present of advertisements because the different language required
different amounts of space to convey the same message. Thai language, for
example, needs 35 % to 50 % more space than English.
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